Currently we have 4 warehouses across the globe; Singapore, United States, Hong Kong and Malaysia. Once we receive your order, we will ship out within 3 working days.

Important: For custom necklaces, due to the complexity of the process, we need 3 weeks of processing time and will be sent out from either our Singapore, Hong Kong or United States (by USPS) warehouse.

No, you can do this when at the checkout page if you wish or check out as a guest.

For fragile items, we use bubble wraps and corrugated cards to minimize the damage as little as possible. In an unlikely event that you item arrives damaged and not usable, please email us with a snapshot of the product and order number to [email protected] or drop us an email within 48 hours once you received the item. We will arrange a replacement for you.

We take extra care in packing your orders and apologize in advance for any inconvenience caused when incorrect items are shipped to you.

Please contact us and we will arrange for the correct item to be sent out to you as soon as possible.

Yes, we do! We offer Economy Worldwide Shipping options so you don’t have to pay hefty amount for your shipping fee.

Depending on your location, we will send out your orders from our nearest warehouse. Generally the delivery will takes around 2 – 3 weeks for International orders.

The listed payment methods are available for making purchases through älskar®.

1. Credit Card - AMEX, VISA, Mastercard, DINERS, UnionPay (powered by Stripe)
2. PayPal
3. Google Pay
4. Apple Pay
5. GrapPay
6. Afterpay (Only available for Australia, Canada, New Zealand, United Kingdom, United States)
7. WeChat

If you experience a complication during the checkout process, there are some simple steps to take (depending on the nature of the issue) that may help to resolve the complication.

You may refer to this guide on PayPal.

After you have successfully placed your order, please allow 1- 3 working days for us to process your items before sending it out.

Delivery tracking number will then SMS and Email to your inbox.

You may track the latest delivery status in this Order Tracking page.

Unfortunately, we are only selling online and our current office in Peck Seah Street, Singapore is mainly for administrative purposes. Hence, we do not offer any self-collect option at the moment.

However, you may contact our support team so we can arrange to expedite your order processing time.

For urgent orders in Singapore, we can upgrade it to Express Next day delivery.
Please contact our support for this matter.

1. Express Next Day Delivery Fee = $20
2. Cut Off Time: Singapore 6 pm
3. Only available in Singapore address

**NOTE: Some products will not be available for this service due to the complexity of the process.

Yes, there is! For bulk orders amount $100 and above, we do provide a 10% discount and Free Delivery.

Please apply coupon code 8678VBULK during your checkout process.

*NOTE: Please note that ALL Free Shipping coupon code is only available for Singapore address.