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Order Tracking

Please click button Track to track your order.

Shipping Frequently Asked Questions

Common questions about shipping, delivery and courier services

How long will the shipping take?

We are working around the clock to miinimise your waiting time.

For Singapore address, it will take around 2 to 3 working days to reach you. (Holiday and Gifting seasons might take longer processing time.)

Malaysia address, it should reach you in around 5 working days.

Please be aware that some custom necklaces' processing time is around 3 weeks before we can send them out.

For International address, please check with our support.

What shipping company does Alskar® use?

We are using SpeedPost Express Delivery. You will be notified by email and SMS when we send out your order.

How much does the shipping cost?

For Singapore Local Delivery, delivery will be $5.

We offer Free Shipping for all our new customers.

Sign up for a new account here and the Free Shipping code will be delivered to your email address. (T&C applies)

When will my order be shipped?

Once your order is confirmed, please allow 1 to 2 working days for our artisans to process your order before sending it out.

How can I track my order?

Your will receive an Email and SMS notification when we send out your parcel. Track your shipping status on this page.

Tracking status show "Delivered" but I did not receive the package.

Please note that SpeedPost Singapore is a express delivery service provided by SingPost Singapore.

Couriers have access to your mailbox, and for small packages, if no one is at home, the courier might choose to drop the package in your mailbox instead.

If still non-receipt, please contact our support and we will check with the courier company.

More Questions?


You may visit our FAQs page where we cover most of the common questions.


Feel free to contact our support if you need any assistance, whether is your delivery or product selection. Just drop us a message. 
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The people of alskar are just as diverse and unique as our products. Everything we do is an expression of love.
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by Alskar® Singapore