We are working around the clock to miinimise your waiting time.
For Singapore address, it will take around 2 to 3 working days to reach you. (Holiday and Gifting seasons might take longer processing time.)
Malaysia address, it should reach you in around 5 working days.
Please be aware that some custom necklaces' processing time is around 3 weeks before we can send them out.
For International address, please
check with our support.
We are using SpeedPost Express Delivery. You will be notified by email and SMS when we send out your order.
For Singapore Local Delivery, delivery will be $5.
We offer Free Shipping for all our new customers.
Sign up for a new account here and the Free Shipping code will be delivered to your email address. (T&C applies)
Once your order is confirmed, please allow 1 to 2 working days for our artisans to process your order before sending it out.
Your will receive an Email and SMS notification when we send out your parcel. Track your shipping status on this page.
Please note that SpeedPost Singapore is a express delivery service provided by SingPost Singapore.
Couriers have access to your mailbox, and for small packages, if no one is at home, the courier might choose to drop the package in your mailbox instead.
If still non-receipt, please contact our support and we will check with the courier company.